Privacy Policy
Last updated: August 2026
At Diamotto, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, visit our boutique or purchase, reserve or request services relating to our jewellery.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection legislation, including Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
1. Data Controller
The data controller responsible for the processing of your personal data is:
Brillante Montura S.L.
Trading as Diamotto
CIF: B57246068
Calle Colom, 5 – BJ
07001 Palma, Illes Balears
Spain
Email: info@diamotto.com
2. Personal Data We Collect
Depending on how you interact with Diamotto, we may collect personal information including:
Your name and surname
Email address
Telephone number
Information you provide through our website contact form
Information relating to enquiries, purchases, reservations, repairs, alterations or other services
Customer and transaction information necessary to manage a purchase or service
Billing and invoicing information where required
Communications between you and Diamotto
Any other information you voluntarily provide when contacting or visiting us
We only collect personal data that is reasonably necessary for the relevant purpose.
3. Website Contact Form
When you contact Diamotto through the contact form on our website, we use the information you provide to respond to your enquiry and communicate with you regarding your request.
The information submitted through the form may include your name, email address, telephone number and any information you choose to include in your message.
The legal basis for this processing is your consent when submitting the form and, where your enquiry concerns a potential purchase, reservation or service, taking steps at your request prior to entering into a contract.
Providing the information requested in the form may be necessary for us to respond properly to your enquiry.
4. Customers in Our Boutique
When you visit or purchase from our physical boutique, we may process personal information when necessary to:
Complete and manage a purchase
Reserve jewellery or other items
Arrange or manage jewellery repairs, alterations or other services
Contact you regarding a reservation, repair, order or service
Issue invoices, receipts and other required documentation
Manage customer service and after-sales enquiries
Comply with applicable accounting, tax and other legal obligations
Depending on the circumstances, the legal basis for this processing is the performance of a contract, taking steps at your request before entering into a contract, compliance with our legal obligations or our legitimate interests in providing and managing our customer service.
5. How We Use Your Personal Data
Personal information collected by Diamotto is used only for legitimate business purposes connected with our relationship with you.
This may include responding to enquiries, providing requested information, managing purchases and reservations, carrying out repairs or services, maintaining necessary customer records, communicating with customers regarding ongoing services and complying with applicable legal and regulatory requirements.
Diamotto does not currently use personal information collected through the website for email marketing or automated marketing campaigns.
6. Legal Basis for Processing
Depending on the nature of your interaction with Diamotto, we process your personal data on one or more of the following legal bases:
Consent: where you voluntarily provide information through our website or otherwise give your consent to a specific form of processing.
Contractual necessity: where processing is required to complete a purchase, reservation, repair, service or other agreement with you, or to take steps at your request before entering into such an agreement.
Legal obligation: where we are required to process or retain information to comply with Spanish or European law, including applicable tax, accounting and commercial obligations.
Legitimate interests: where processing is reasonably necessary for the operation of our business, customer service or the protection of our legal rights, provided that these interests do not override your fundamental rights and freedoms.
7. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected.
Information relating to enquiries that do not result in a commercial relationship will be retained only for as long as reasonably necessary to manage and follow up the enquiry.
Where you purchase, reserve or request a service from Diamotto, relevant information may be retained for the duration of our commercial relationship and afterwards for the periods required by applicable Spanish tax, accounting, commercial or other legal obligations.
When personal data is no longer required, it will be deleted, anonymised or securely blocked where retention is required by law.
8. Sharing Your Personal Data
Diamotto does not sell or rent your personal data.
We may share or provide access to personal information only where necessary for the operation of our business, fulfilment of our obligations or compliance with the law.
This may include professional advisers, accountants, IT and website service providers, hosting or technology providers and public authorities where disclosure is legally required.
Any service provider processing personal data on our behalf is required to process it in accordance with applicable data protection legislation and appropriate contractual safeguards.
9. Squarespace
Our website is hosted and operated using Squarespace.
As our website technology provider, Squarespace may process certain technical information necessary to operate, secure and deliver the website and its functionality, including information associated with the use of website forms.
Where personal data is processed by service providers outside the European Economic Area, appropriate safeguards must be used in accordance with applicable data protection law.
Further information about the technologies and cookies used on this website is provided in our Cookie Policy.
10. Analytics, Advertising and Profiling
At the date of this Privacy Policy, Diamotto does not use Google Analytics, Meta Pixel or Google Ads tracking on this website.
We do not use the personal information submitted through our website contact form for automated decision-making or profiling.
If the technologies used on the website change in the future, this Privacy Policy and, where necessary, our Cookie Policy and consent mechanisms will be updated accordingly.
11. International Data Transfers
Some technology service providers may process data outside the European Economic Area.
Where such international transfers occur, we take appropriate steps to ensure that personal data is protected in accordance with the GDPR, including through applicable adequacy decisions, Standard Contractual Clauses or other legally recognised safeguards where required.
12. Your Data Protection Rights
Under applicable data protection legislation, you may have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data where legally applicable
Request restriction of processing
Object to certain processing of your personal data
Request portability of your personal data where applicable
Withdraw consent at any time where processing is based on consent
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact:
We may request appropriate information to verify your identity before processing your request.
13. Right to Lodge a Complaint
If you believe that your personal data has not been processed in accordance with applicable data protection legislation, you have the right to lodge a complaint with the competent supervisory authority.
In Spain, the supervisory authority is the Agencia Española de Protección de Datos (AEPD).
14. Data Security
Diamotto takes appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction.
Access to personal information is limited to persons and service providers who require it for legitimate business purposes.
15. Third-Party Websites
Our website may contain links to third-party websites or services.
Diamotto is not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.
16. Children
Our website and services are not specifically directed at children, and we do not knowingly use the website to collect personal data from children for marketing purposes.
If we become aware that personal information has been collected in circumstances requiring parental or legal guardian consent under applicable law, we will take appropriate steps to address the situation.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or applicable legal requirements.
The latest version will always be made available on our website, together with the date of the most recent update.
18. Contact
For questions about this Privacy Policy, the processing of your personal data or to exercise your data protection rights, please contact:
Brillante Montura S.L.
Trading as Diamotto
CIF: B57246068
Calle Colom, 5 – BJ
07001 Palma, Illes Balears
Spain
Email: info@diamotto.com